IT Network Management and Support
TGFI focuses on taking away the pain associated with office technologies. We listen to your needs and concerns – all of them – to recommend, install and maintain a reliable network environment that promotes your success.
Managed IT Solutions and IT Outsourcing
Few small businesses have the time or the experience to maintain their computers and networking equipment properly. TGFI will work together with you and your budget to make important decisions on the hardware and software you need to keep your business running smoothly.
We proactively monitor your network and make adjustments before they are needed. We’ll work nights and weekends if necessary to keep your employees productive and not waiting around with nothing to do.
TGFI provides a wide range or services including:
- Network auditing, planning, installation and support
- Security patch management for applications, desktops and servers
- Microsoft product support – Windows 2000/XP/Vista/7 workstations, Windows 2000/2003/2008/SBS servers, Exchange, SQL Server, etc.
- Virus, Spyware and SPAM control
- Mobile Email – Exchange, Blackberry, Goodlink
- VPN and remote office access
- Router & Firewall Management – Cisco, Sonicwall, Microsoft ISA
- Backup strategies, rotation, testing and restoration
Network Auditing and Risk Assessment
The best way to to provide a computer environment that works for you is to understand the pieces that you have, what you should have, and how it all works together. We provide detailed audits of computer software, hardware, networking equipment, backup strategies and system security. From this audit we then provide a risk assessment to outline any potential issues we find. Together we can work on a plan to limit your risk and keep your employees productive.
Security Services
Office laptops, desktops, servers, email, firewalls, routers and data are all pieces of your network infrastructure. In addition to Windows, Mac OS X and Linux operating systems, each physical piece has unique security vulnerabilities that needs to be addressed with care to ensure a protected network. Viruses, malware, software bugs, hackers and theft are all taken into account when securing systems.
Data Loss Protection
At some point in the life of your business you will experience data loss. Servers crash. Laptops are stolen. Storms destroy buildings. Employees make mistakes.
TGFI has a variety of options to help safeguard your data. In the simplest form, we can implement backup routines to capture your data, rotate the tapes used to capture it and recommend services for offsite storage. For more advanced needs, we can host your servers in our datacenter, or have backup systems ready to go in a offsite location.
Remote Hands-On Support
Many companies have mobile workforces who work in the field or at home. When issues occur, they need help immediately. We have a dedicated Bomgar Support Server in our datacenter that allows us to remotely connect to desktops, laptops, servers and even some mobile phones to quickly correct problems. If you have internet access, we can help anywhere in the world — and we have.
Talk with our Network Support Team
Call us at 317-663-3296 and choose support from the menu. You’ll get to talk with Drew or Greg who can help you out.
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